Terms
Payment for your order. We accept payment by Mastercard - Visa - Maestro - Switch - Solo - Visa Electron and JCB. All our prices are quoted in £ sterling. Payment by credit card through World Pay ensures a fair and reasonable conversion from overseas currencies. You may send your credit card information via phone, fax, post or over the Internet. If you prefer, you may order on line and send us a cheque by post. If you would prefer to place your order via post, then we will happily send you a leaflet and order form.
Shipping and Handling. Lightweight orders are sent by first class post in the U.K. Heavier items are despatched by a 48 hour carrier. All overseas orders go via Royal Mail Air letter or Air parcel post. There is a standard charge for post and packing of: £4-95 (UK), £6-95 (Europe) and £8-95 (Rest of the world).
Delivery Times. We normally turn orders around in 10-14 days. If you have an urgent requirement, please ask us specifically, and we will, whenever possible, print and despatch within two to three days. On the other hand, being a small business, sometimes means, e.g. holidays and during very busy periods, delivery times can come under pressure and we could take up to three or four weeks to process your order, we hope that you will forgive us should you encounter such a period.
Credit Card Security. Our shopping cart uses industry standard security. Your card details are never accessed by Countryside Direct - the payments are processed directly by World Pay.
Data Protection. We only use your personal information in accordance with the Data Protection Act 1998. Two or three times a year, we do like to send you details of new ideas and special offers through post or E-mail. Please would you be kind enough to let us know by clicking here if this is a nuisance and we will be happy to remove your details from our database.
Reaching Us. Ourfull details are shown on the Contact Page
Guarantee. I do hope that you will be delighted with your purchase from this website. Do please let us know if you are not so that we can put matters right. We operate a no-quibble return policy and will be happy to refund your purchase price if you place your unwanted print (carefully re-packaged) in the post back to us within 14 days of receipt. I do also love to hear from satisfied customers, it really makes my day!
Sheila Mannes-Abbott
www.botanicalartist.co.uk
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